- Description
- Key Features
- Specs
- Delivery & Installation Services
- Warranty
Choose your fulfillment option when ordering: Local Pickup or Scheduled Installation. Installation appointments are scheduled after your purchase is completed.
Experience Miele's most advanced laundry care with the WXR 960 WCS W1 washing machine. This Diamond Class washer combines an 18 lb capacity, intuitive M Touch controls, automatic detergent dispensing, and powerful cleaning technology in a compact, premium design.
Automatic Detergent Dispensing
Miele's TwinDos system automatically dispenses the right detergent at the right time, taking the guesswork out of every load. CapDosing also provides precisely portioned care for specialty fabrics and specific laundry needs.
Powerful Cleaning for Every Load
IntenseWash technology provides thorough cleaning, while QuickIntenseWash delivers impressive results when you need laundry finished sooner. SingleWash adjusts the cycle for smaller loads, helping you wash a few items without running a full-load program.
Premium Fabric Care
Choose from 26 wash programs and 10 program-dependent options for specialized care across a wide range of fabrics. The Honeycomb Drum provides a gentle washing environment, while SoftSteam helps reduce creasing at the end of the cycle.
Smarter Laundry with Wash2Dry
Connect the washer to Miele@home for convenient app-based features. Wash2Dry can share cycle information with a compatible Miele T1 dryer, helping it select the appropriate drying program for your freshly washed load.
Intuitive M Touch Controls
The full-color M Touch display makes it easy to navigate programs, save favorites, and customize settings. An Obsidian Black door with a polished chrome ring completes the WXR 960 WCS's distinctive Diamond Class appearance.
- 18 lb Capacity: Compact W1 front-loading design with room for everyday and specialty laundry loads.
- 1,600 RPM Maximum Spin: Powerful extraction helps remove more moisture before drying.
- M Touch Display: Full-color touch controls provide intuitive access to programs, settings, favorites, and helpful information.
- TwinDos: Automatically dispenses detergent at the appropriate point in the wash cycle.
- IntenseWash: Advanced wash technology provides powerful, thorough cleaning.
- QuickIntenseWash: Delivers impressive cleaning results when you need laundry finished sooner.
- SingleWash: Adjusts the wash cycle for efficient care of smaller loads and individual items.
- SoftSteam: Uses steam to help reduce creasing and make ironing easier.
- Honeycomb Drum: Miele's sculpted drum surface provides gentle care for fabrics.
- CapDosing: Precisely dispenses Miele portioned detergents and fabric-care products for specialty loads.
- 26 Wash Programs: Provides specialized care for everyday clothing, delicates, denim, outdoor garments, bedding, pillows, sportswear, and more.
- 10 Program-Dependent Options: Customize compatible wash programs to suit the load.
- Wash2Dry: Shares wash-cycle information with a compatible Miele T1 dryer to help select the appropriate drying program.
- Miele@home: Connect the washer to a compatible Wi-Fi network for convenient smart features.
- AddLoad: Add or remove garments after a program has started when conditions permit.
- LED Drum Lighting: Illuminates the Honeycomb Drum to help prevent items from being left behind.
- AutoClean Detergent Drawer: Helps rinse detergent residue from the drawer automatically.
- ProfiEco Motor: Engineered for efficient, quiet, and dependable operation.
- Premium Door Design: Obsidian Black door with a polished chrome ring.
| Brand | Miele |
|---|---|
| Model | WXR 960 WCS |
| Product Type | W1 Front-Loading Washing Machine |
| Product Class | Diamond |
| Finish | White |
| Door Design | Obsidian Black with Chrome Ring |
| Control Type | M Touch |
| Load Capacity | 8 kg / 18 lb |
| Maximum Spin Speed | 1,600 RPM |
| Automatic Detergent System | TwinDos |
| Portioned Detergent System | CapDosing |
| Wash Technology | IntenseWash |
| Quick Wash Program | QuickIntenseWash |
| Small-Load Option | SingleWash |
| Steam Function | SoftSteam |
| Number of Wash Programs | 26 |
| Wash Programs Include | Normal, Wrinkle-Free, Delicates, Express, Dark Garments, Denim, Outdoor, Proofing, Trainers, Clean Machine, Starch, Sanitize, Dress Shirts, Extra White, QuickIntenseWash, Table Linens/Drapes, Sportswear, Woolens, Silks, Drain/Spin, QuickRinse, Baby Clothes, Towels, Downs, and Pillows |
| Program-Dependent Options | 10 |
| Drum | Honeycomb Drum with LED Lighting |
| Outer Drum | Stainless Steel |
| Motor | ProfiEco Motor |
| Detergent Drawer | AutoClean |
| Add Garments | AddLoad |
| Connectivity | Miele@home, MobileStart, and Wash2Dry |
| Water Protection | Water Control System |
| Electrical Requirements | 120 V / 60 Hz / 15 A |
| Width | 23 1/2" |
| Height | 33 1/2" |
| Depth | 25 3/8" |
| Material Number | 12864100 |
| Article Number | 11XR9605NAM |
| EAN | 4002516937944 |
White Glove Delivery & Installation
For customers throughout the Greater Bay Area, All Things Clean offers professional white glove delivery and installation services for your new appliances.
Our experienced installation team handles the entire process so you can enjoy your new Miele laundry system without the hassle.
- Full delivery and installation by trained Miele technicians
- Professional setup and testing to ensure proper operation
- Haul-away of your old appliance when applicable
- All required parts included - no installation kits necessary
- Proper leveling and configuration for stacked or side-by-side setups
We ensure your appliances are installed correctly, safely, and ready to use before we leave your home.
Warranty: 2 Years standard. Extend to 5 Years Total Coverage .
Shipping/Delivery/Pickup
Shipping within US
Orders normally ship within 12-24 hours after submission. However, due to abnormally high order volume, our processing times can reach up to 2-3 business days. Our daily shipping cutoff time is 3pm PST. Order placed after this cutoff will ship the following business day.
We primarily use UPS ground for most shipments, however depending on the product size, weight, and shape we may choose to ship via USPS. If you have an urgent need for expediting shipping rates and times please call us directly at 408-354-4460. We are happy to accommodate.
Store/Curbside Pickup
All orders placed for Curbside pickup at our location will be ready within 1 hour of order placement.
Orders placed after 5pm weekdays and 3pm Saturdays may not be ready until the following business day. You will receive a text and or phone call to let you know when your order is ready. Customers may come into the store to pickup or simply reply to the text message to have your items delivered directly to your car outside. We are located at 457 N. Santa Cruz Ave in Los Gatos.
Designated parking stalls are clearly marked in front of our store for customers.
Local Delivery
Local deliveries will occur typically within 1 to 2 business days, we
will contact you after your order is placed. Local deliveries are
restricted by zip codes, if your address falls within the local delivery zone it will be an available option at checkout to select. If not
please choose the shipping or store/curbside pickup option.
All Things Clean provides true local delivery by one of our staff
experts to hand deliver your products directly to your doorstep. We also now offer unboxing, assembly, and in home product training to get the most out of your purchase and lessen the learning curve. These extra white glove services may be requested and purchased in advance by contacting us directly at 408-354-4460. Please have your order number ready when calling or texting. Rates charged vary by product.








